Privacy policy

Privacy Policy – TURKISH LIGHTHOUSE Online Lighting Store

 

Last updated: Monday, 27 April 2026

 

1. About This Policy

 

Alif General Trading Pty Ltd, trading as Turkish Lighthouse; ABN 68 688 319 922 ("we", "us", "our") operates an online lighting store at turkishlighthouse.com ("Store"), powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Store or purchase our products.

 

We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) where applicable.

 

2. Information We Collect

 

We collect the following categories of personal information:

 

a) Information you provide directly:

 

Full name and contact details (email address, phone number, postal address)

Billing and shipping address

Payment information (processed securely by Shopify Payments; we do not store card details)

Account login credentials (if you create an account)

Communications you send us (enquiries, complaints, returns)

 

b) Information collected automatically:

 

IP address and approximate location

Browser type, device type, and operating system

Pages visited, time spent on pages, and referring URLs

Cookies and similar tracking technologies (see Section 9)

 

c) Information from third parties:

 

Order fulfilment data from our offshore distributor (see Section 5)

Analytics data from Shopify and integrated third-party tools

 

3. How We Use Your Information

 

We use your personal information to:

 

Process and fulfil your orders, including coordinating delivery with our distributor

Send order confirmations, shipping updates, and receipts

Respond to your enquiries and provide customer support

Detect and prevent fraud or unauthorised transactions

Improve our Store's functionality and user experience

Comply with legal obligations in Australia and applicable international jurisdictions

Send Marketing communications (only where you have opted in; you may opt out at any time)

 

Legal bases (GDPR): We process your data on the basis of contract performance (order fulfilment), legitimate interests (fraud prevention, analytics), legal obligation, and consent (marketing).

 

4. Sharing Your Information

 

We do not sell your personal information. We may share it with:

 

a) Our offshore distributor: We use a single offshore distributor located in Turkey to fulfil and ship orders. Your name, shipping address, and order details are shared with this distributor solely for the purpose of delivering your purchase. This distributor is contractually bound to handle your information in accordance with applicable privacy laws and may not use it for any other purpose.

 

b) Shopify: Our Store is hosted on Shopify Inc. (Canada). Shopify processes your data as a data processor on our behalf. For details, see Shopify's Privacy Policy.

 

c) Payment processors: Payment transactions are processed by Shopify Payments or other integrated payment gateways. These processors are PCI-DSS compliant and operate under their own privacy policies.

 

d) Service providers: We may share data with analytics providers, email marketing platforms, and IT support providers who assist us in operating our Store. All such providers are bound by confidentiality obligations.

 

e) Legal requirements: We may disclose your information where required by law, court order, or regulatory authority in Australia or any jurisdiction in which we operate.

 

5. International Data Transfers

 

We operate globally and your personal information may be transferred to, stored in, or processed in countries outside Australia, including the country where our distributor is located (Turkey). These countries may have different data protection laws to Australia.

 

Where we transfer personal information internationally, we take reasonable steps to ensure it receives a level of protection consistent with the APPs, including through contractual arrangements with our service providers and distributor.

 

For EU/UK residents (GDPR): Transfers outside the European Economic Area are made under Standard Contractual Clauses or other approved transfer mechanisms.

 

6. Data Retention

 

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, including:

Order records: 7 years (for Australian tax and accounting obligations)

Customer account data: for the duration of your account plus 2 years after closure

Marketing preferences: until you withdraw consent

When no longer required, we securely destroy or de-identify your information.

 

7. Your Rights

 

Australian residents (Privacy Act 1988):

Access the personal information we hold about you

Request correction of inaccurate or incomplete information

Make a complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

 

EU/UK residents (GDPR):

 

Access, rectification, erasure ("right to be forgotten"), restriction of processing, and data portability

Object to processing based on legitimate interests

Withdraw consent at any time (without affecting prior processing)

Lodge a complaint with your local supervisory authority

 

California residents (CCPA):

Know what personal information is collected, used, shared, or sold

Request deletion of your personal information

Opt out of the sale of personal information (we do not sell personal information)

Non-discrimination for exercising your rights

 

To exercise any of these rights, contact us at sales@turkishlighthouse.com

 

8. Security

 

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption on our Store, Shopify's built-in security infrastructure, and restricted access to personal data within our business.

 

No method of transmission over the internet is completely secure. While we take all reasonable precautions, we cannot guarantee absolute security.

 

9. Cookies

 

Our Store uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and support marketing. You can manage cookie preferences through your browser settings or our cookie consent tool.

 

Types of cookies we use:

 

Essential cookies: Required for the Store to function (e.g., shopping cart, checkout)

Analytics cookies: Help us understand how visitors use our Store (e.g., Google Analytics)

Marketing cookies: Used to deliver relevant advertisements (e.g., Meta Pixel, Google Ads)

 

For full details, see our [Cookie Policy] [link if separate].

 

10. Children's Privacy

 

Our Store is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

 

11. Third-Party Links

 

Our Store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

 

12. Changes to This Policy

 

We may update this Privacy Policy from time to time. The updated version will be posted on our Store with a revised "Last updated" date. Continued use of our Store after any changes constitutes acceptance of the updated Policy.

 

13. Contact Us

 

For privacy enquiries, access requests, or complaints:

 

Privacy Officer

TURKISH LIGHTHOUSE

ABN: 68 688 319 922

Box Hill, 2765, NSW, Australia

Email: sales@turkishlighthouse.com

Phone: +61 491 171 900

We will respond to all privacy enquiries within 30 days.

 

This Privacy Policy was last reviewed on 27 April 2026.

 

Cookie Policy

 TURKISH LIGHTHOUSE ("we", "us", "our") Website: turkishlighthouse.com

ABN 68 688 319 922

Last updated: Monday, 27 April 2026

 

1. Introduction

This Cookie Policy explains how TURKISH LIGHTHOUSE uses cookies and similar tracking technologies on our Shopify-powered online store at turkishlighthouse.com (the "Site"). By continuing to use our Site, you consent to our use of cookies as described in this policy.

We sell Turkish lighting products to customers globally and operate through a single offshore distributor. Our Site may be accessed by users in Australia, the European Union, the United Kingdom, the United States, and other jurisdictions. This policy is designed to meet the requirements of applicable laws in those regions, including the Australian Privacy Act 1988 (Cth), the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA).

 

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device, remember your preferences, and collect information about how you use the site.

Similar technologies include web beacons, pixels, local storage, and session storage. References to "cookies" in this policy include all such technologies.

 

3. Who Sets Cookies on Our Site?

Cookies on our Site are set by:

Us (first-party cookies): Cookies we place directly to operate the Site.

Third parties (third-party cookies): Cookies placed by service providers we use, including Shopify, payment processors, analytics providers, and advertising platforms.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Site to function. They cannot be disabled.

 

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Site so we can improve it.

 

4.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your currency preference or language.

 

4.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

If you do not consent to marketing cookies, you can opt out via our cookie consent banner or through the relevant platform's opt-out tools.

5. Shopify-Specific Cookies

Our Site is hosted on Shopify. Shopify sets certain cookies as part of its platform infrastructure. For a full list of Shopify cookies, please refer to Shopify's Cookie Policy.

 

6. Third-Party Cookies and Our Offshore Distributor

We work with a single offshore distributor to fulfil orders. Our distributor does not independently set cookies on our Site. However, third-party service providers integrated into our checkout or logistics process (such as payment gateways or shipping calculators) may set their own cookies. We recommend reviewing the privacy and cookie policies of those providers directly.

 

7. Your Cookie Choices and Rights

7.1 Cookie Consent Banner

When you first visit our Site, you will be presented with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences. You can update your preferences at any time by clicking the "Cookie Settings" link in the footer of our Site.

 

7.2 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

View cookies stored on your device

Delete cookies

Block cookies from specific sites or all sites

Note that disabling cookies may affect the functionality of our Site, including your ability to add items to your cart or complete a purchase.

 

7.3 Opt-Out Tools

Google Analytics: https://tools.google.com/dlpage/gaoptout

Meta (Facebook) Ads: https://www.facebook.com/adpreferences

Google Ads: https://adssettings.google.com

Your Online Choices (EU/UK): https://www.youronlinechoices.com

7.4 Rights Under GDPR (EU/UK Users)

If you are located in the European Union or United Kingdom, you have the right to:

Withdraw consent to non-essential cookies at any time

Request access to personal data collected via cookies

Request deletion of personal data collected via cookies

Lodge a complaint with your local data protection authority

7.5 Rights Under CCPA (California Users)

If you are a California resident, you have the right to opt out of the sale of personal information collected through cookies. To exercise this right, click "Do Not Sell My Personal Information" in the footer of our Site or contact us at sales@turkishlighthouse.com

7.6 Australian Users

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you may request access to or correction of personal information we hold about you, including data collected through cookies. Contact us using the details below.

 

8. International Data Transfers

 

Because we sell globally and use third-party service providers (including Shopify, Google, and Meta), data collected through cookies may be transferred to and processed in countries outside Australia, including the United States and the European Union. We take reasonable steps to ensure such transfers comply with applicable privacy laws.

 

9. Changes to This Cookie Policy

 

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The "Last updated" date at the top of this policy will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Cookie Policy or how we handle your data, please contact us:

TURKISH LIGHTHOUSE

NSW, 2765, Australia

Email: sales@turkishlighthouse.com

Phone: +61 491 171 900

Website: turkishlighthouse.com